iso file from the download folder and remove any partial files from the content folder and then Native Access 2 should give you the option to re-download and install again.īasically NA downloads the content to one of my drives. Took me many attempts to get the same library installed. I had failed downloads with many of the other Komplete 14 products and 4 or 5 other failed installations that eventually installed after 2 or 3 attempts. There was an obvious issue with either Native Access 2 or possibly the server corrupting the downloads. I finally got the aforementioned library to fully install yesterday after many attempts and days of trying. The application location is left as default, the download location is on a separate SSD with over 1 tb of space and the contents location is on a brand new 1tb external usb c SSD. I own the library, but I can't use it because I can't download it? give me a break. I kept getting the error that my C drive was out of space, and to remove things to create more space. I had a similar experience when I tried to download the Cine Percussion library. Make sure to ONLY delete the strings mentioned above, nothing else!Ĥ) Restart Native Access and register again.This is a real PITA. To delete Registry entries, call up the Registry Editor by pressing Win-R, type "regedit" and press Enter. Users/$user$/Library/Preferences/com.native-instruments.$ProductName$.plist Library/Preferences/com.native-instruments.$ProductName$.plist There may be a "Libraryname.xml" in the following folder, which needs to be deleted.
Win: :\Program Files\Common Files\Native Instruments\Service Center\ Mac: /Library/Application Support/Native Instruments/Service Center/ There may be a "NativeAccess.xml" in the following folder, which needs to be deleted. If you encounter any issues activating, especially if you have (unsuccessfully) tried to add the collection to Kontakt in an earlier version of Kontakt, please follow the steps below in order: The Installation Guide describes the whole process. Please read this section carefully, as the process differs from previous versions of Kontakt Read the Installation Guide! You will need to activate these collections within Native Access following the instructions in the relevant section Add Library (Native Access) in the Installation Guide. This is an issue within Kontakt and is not related to Orchestral Tools in any wayĢ. Doing so will very likely make Kontakt crash. It is NOT possible to add Kontakt 5.7.1 Collections to Kontakt in any version prior to 5.7.1. This is due to Native Instruments only encoding new libraries in the newest version of Kontakt.Īfter downloading and extracting the collection, please note the following about the activation process:ġ. Installing and Activating Kontakt 5.7.1 + Collectionsīecause of NI policy changes, all new and updated collections require Kontakt Player (or Full) 5.7.1 or higher and can not be used with any previous version.
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